Terms & Conditions

Definitions

Click & Collect allows you to purchase products for collection at the retailer’s store or nominated collection point.

Delivery Address means the address to which your products are to be delivered, as stated on the order you placed through the Site for those products.

Delivery Agent means a third party delivery or shipping company engaged by Hope Technology Australia or a third party Seller to deliver the products you have ordered from the Site.

Delivery Fee means a fee for the delivery of the products, shown on the product page and calculated at checkout.

GST has the meaning given in A New Tax System (Goods and Services Tax) Act 1999 (Cth).

Law means any written rule or collection of rules, including, but not limited to any statute, regulation, order or rule, any government ordinance or by-law, any governmental agency's rule, regulation or determination, and any form of custom or policy recognised and enforced by judicial decision.

Personal Information has the meaning given in the Privacy Act 1988 (Cth).

Price means the purchase price of each product as specified on the Site.

Privacy Policy means the Hope Technology Australia Privacy Policy. View the Hope Technology Australia Privacy Policy for more information.

Restricted Goods means products subject to restrictions on sale in particular jurisdictions.

Returns Policy means the Hope Technology Australia Returns Policy.

Hope Technology Australia means BikeChain Group Pty Ltd trading as Hope Technology Australia, distributed by BikeSportz Imports Pty Ltd ABN 75 004 710 150.

We, Us, Our means BikeChain Group Pty Ltd trading as Hope Technology Australia, distributed by BikeSportz Imports Pty Ltd ABN 75 004 710 150.

You and Your means you as the purchaser of products through the Site pursuant to these Terms.


Terms of Use

Welcome to hopetech.com.au

Hope Technology Australia is distributed by BikeSportz Imports Pty Ltd.

These terms and conditions (Terms) govern the use of the Hope Technology Australia Site. These Terms incorporate both our privacy policy and returns policy. The privacy policy sets out how the site will use your information and can be found at our Privacy page. By using this Site, you consent to the processing of information as described therein and warrant that all data provided by you is accurate. The returns policy details your rights to a refund under the Hope Technology Australia Returns Policy (Shipping & Returns).

By using this Site in any manner, you agree and accept the Terms. Hope Technology Australia reserves the right in its absolute discretion at any time and without notice to amend, remove or vary the services or Terms and/or any page of this Site.

Please note that the Hope Technology Australia site is a platform for the sale of products offered by both Hope Technology Australia and third party sellers. Third party sellers are independent retailers that may have their own store, and are looking to diversify their range and selling options to the Hope Technology Australia Market. Where an item is offered and sold by a third party seller, the name of the seller and the fulfilment of the order conditions including delivery fees, will be specified on the relevant product page.


Order

  1. You may place an order by following the instructions on the Site...
  2. Each order you place will be a separate contract...
  3. A tax invoice will be issued at the time your products are ready for despatch...
  4. All products offered for sale from the Site are for personal non-commercial use...
  5. Hope Technology Australia may restrict the quantity of products...
  6. Hope Technology Australia will not be liable...
  7. You agree to obtain consent to provide Hope Technology Australia with Personal Information...
  8. If you place consecutive or separate orders...
  9. If Hope Technology Australia cannot contact you...
  10. Any products you purchase can only be returned...
  11. From time to time, products may be out of stock...
  12. Hope Technology Australia may withdraw or suspend...
  13. All reasonable care will be taken to ensure that all details...
  14. The Site may contain errors, inaccuracies...
  15. From time to time, we may offer promotional discount...
  16. Certain offers, including cashback and bonus redemptions...
  17. You acknowledge and agree that...
  18. All Prices are in Australian Dollars...
  19. Hope Technology Australia reserves the right to change or alter Prices...
  20. Payment methods are specified on the website...
  21. In paying or attempting to pay for Products...
  22. Hope Technology Australia reserves the right to accept or reject your order...

Delivery

  1. The delivery time periods and fees for each product are listed on the product page...
  2. Where you purchase products both from Hope Technology Australia and a third party Seller...
  3. Your order may be fulfilled from multiple locations...
  4. Free standard delivery is available on orders of products over $100...
  5. A signature on delivery or pick-up may be required...
  6. If no-one is at the delivery address...
  7. Products will be delivered to the address specified...
  8. For Big & Bulky deliveries, you must provide access details...
  9. Where the delivery address is an office address...
  10. Prior to placing your order, please read the product page...
  11. During certain periods such as sale periods or Christmas...

Complaints

If you have a complaint about the Hope Technology Australia market, please contact our Customer Service team by email at info@bikechain.com.au.


e-Gift Cards

We accept the following payment methods: Mastercard, Visa, PayPal, AfterPay, Zip Pay.

  1. Your order and payment will be processed and dispatched via email...
  2. If you are sending to someone else, you can include a personal message...
  3. If sending to yourself to print, you will receive a PDF...
  4. The e-gift card can only be redeemed on hopetech.com.au.
  5. When redeeming, input the unique coupon code...
  6. If you use split payment and return a purchase...
  7. The e-gift card cannot be refunded, exchanged for cash...
  8. The minimum amount to activate this e-gift is $25.00 AUD...
  9. The e-gift card will be valid for 12 months...
  10. Please treat this e-gift card as cash...

General

  1. Hope Technology Australia accepts advertisements and information from Sellers in good faith...
  2. To the extent permitted by Australian Law, Hope Technology Australia gives no warranty...
  3. Hope Technology Australia may provide an additional warranty...
  4. If your nominated payment method triggers our fraud prevention protocols...
  5. Unless expressly stated, hyperlinks to other websites...
  6. Hope Technology Australia will use reasonable endeavors to provide continual availability...
  7. By reason of occasional technological difficulties...
  8. Hope Technology Australia’s failure to act or delay...
  9. Hope Technology Australia may, at its discretion, terminate the agreement...
  10. These Terms are to be construed in accordance with the laws of Victoria, Australia...